Real Living WV

Welcome to Real Living in West Village.

West Village

West Village is situated only 800m from the Brisbane CBD, in the heart of West End’s vibrant Boundary Street Precinct. The Park and Lexington Residences allow you to experience a unique village rich in culture, steeped in history, with bustling cafes and bars, eclectic cobblestone laneways and boutique speciality shops.
This is Real Brisbane Living.

Introducing Your Onsite Manager: Real Living West Village

Real Living West Village are the onsite letting and building managers for the Park and Lexington Residences at West Village. Real Living West Village is a company established by the owner and developer of West Village, Sekisui House Australia. Sekisui House is a premium development and accommodation company in Japan renowned for its uncompromising quality, environmental consciousness and long term approach to customer care.

Established in 1960, Sekisui House is one of Japan’s largest publicly listed property companies with development pipelines in America, China and Singapore. In Australia, the company has over $14 Billion in development projects and has won international awards for architecture and contributions to community amenity.

Sekisui House understands the importance of community and focuses on customer care as a key brand attribute. They are driven to create homes and communities that improve with time and last for generations. Real Living West Village represents an important aspect of this philosophy and is a natural extension to the West Village community culture.

West Village has hand selected a dedicated onsite team of management professionals whose values strongly align with those of Sekisui House to operate Real Living West Village.

What makes a Sekisui House community different?

Lasting value

Our holistic approach to sustainability considers the home and its environment for generations to come.

Connected to nature

Our carefully designed spaces give people a chance to connect with each other and get closer to nature.

Detail in design

We honour our Japanese heritage in our dedication to the details — thoughtful little touches that make everyday life enjoyable.

Tradition & Distinction

Appoint Real Living West Village As Your Onsite Manager. Real Living West Village Management offers an unparalleled onsite management service that is owned and operated by Sekisui House Australia. Owners and residents will benefit from an attention to detail that is synonymous with the Japanese owned Sekisui House.

Real Living West Village is dedicated to providing a new level of service that aims to maximise the return on your investment. We are privileged to be part of a heritage community and are excited by the forthcoming cafes, restaurants and parkland surrounding the site.

People are important to Sekisui House and our Real Living West Village Team will continually communicate with you to ensure that you are fully aware and updated on all matters relating to your apartment as well as the broader West Village community.

Sekisui House’s corporate philosophy is a love of humanity.

With an awareness that each and every human being is precious and irreplaceable, we will wish for the happiness of others and make their joy our own, conducting ourselves in all things with integrity and in the spirit of service.

Whenever we develop a product, create an environment or make choices on new business, we must ask ourselves if that product, that environment or that business will benefit our customers or contribute to society. This too, is the practice of the love of humanity in a broader sense of the word.

Common Leasing Questions

Why appoint Real Living West Village As Your Onsite Manager?

Real Living West Village Management offers an unparalleled onsite management service. The company is owned and operated by Sekisui House Australia. Owners and residents will benefit from an attention to detail that is synonymous with the Japanese owned Sekisui House.

Real Living West Village is dedicated to providing a new level of service that aims to maximise the return on your investment. We are privileged to be part of a heritage community and are excited by the forthcoming cafes, restaurants and parkland surrounding the site.

People are important to Sekisui House and our Real Living West Village Team will continually communicate with you to ensure that you are fully aware and updated on all matters relating to your apartment as well as the broader West Village community.

As a Park or Lexington owner you will receive the following benefits:

  1. A genuine partnership and shared philosophy in the management of your investment property to ensure it improves with time and lasts for generations.
  2. Complete property management of your residential investment including rental, licenses, lease renewals and 24 hour protection.
  3. Early access to your residence to maximise rental occupancy. As we are onsite, we will commence a rental program for your residence 6 weeks prior to the settlement of your residence and are able to take prospective tenants through your residence prior to settlement. Only the Developer has access to residences prior to settlement.
  4. A special reduced management commission fee of 7% + GST. This is a 1% discount on the Queensland market standard onsite management fee.
  5. A current waiting list of potential tenants who have indicated they are keen to move into the building when it is completed.
  6. Cleaning and continual maintenance The Park and Lexington common and recreational areas.
  7. Careful vetting of proposed tenants to ensure your investment is cared for and maintained to high standards.
  8. 24 hour management of any residence damage or emergencies. Our onsite team can immediately respond to any emergencies or maintenance required in your residence, ensuring it is optimised for rental at all times.
  9. As the Developer and building manager, our team and senior executives also work onsite and are invested in the long term future of this landmark project.
  10. An onsite team able to capture and secure the maximum rental premium for your residence 7 days per week and to accommodate rental inspections and enquiries at all times.
  11. A new level of onsite management service rarely offered in the current market greatly enhancing the rental capacity of your property value to your residence rental program.

What FREE Services For Residents And Real Living West Village Tenants Only?

  • Fresh food market delivery
  • Woolworths delivery (from 2020)
  • Removal truck and moving service for new tenants within a 5km radius of the site*
  • Catering and food delivery from onsite restaurants (delivered to residence or rooftop)
  • Dry cleaning collection
  • Tickets to West Village event
  • Parcel pick up

*Conditions apply. Subject to availability and approval of onsite management.

What Are The Home Style Services At Special Resident Only Rates?

  1. Cleaning services
  2. Competitively-priced high speed WIFI
  3. Gardening and maintenance
  4. Access to designers dedicated to this site
  5. Personal training sessions in home or overlooking the city from the rooftop
  6. Babysitting and dog walking services
  7. Private party set up and management

Our onsite team are also responsible for all aspects of the letting and building management operation including:

  • Liaison with owners and tenants.
  • Production of all necessary owner and tenant forms.
  • Internal audit of Form 6 and Form 18 agreements.
  • Property advertising.
  • Introduction and qualification of tenants.
  • Trust account receipting and reconciliation.
  • Handling of RTA bonds.
  • Management of arrears.
  • Tenancy breaches where necessary.
  • Attendance at QCAT if required.
  • Property inspections.
  • Production of entry and exit condition reports.
  • Monitoring adherence to by-laws as set out by the Body Corporate.
  • Management of in-residence maintenance and liaison with Community Title Management staff as necessary.
  • Ensure all areas of the buildings are compliant with the latest regulations.
  • Liaison with property owners and Body Corporate committees.
  • Manage all caretaking/building duties, prepare Building Manager reports and attend Body Corporate meetings as directed.
  • Maximising rental revenues.
  • Controlling operational costs.
  • Facilitating building management and compliance programs as outlined in the Caretaking Agreement.
  • Taking due care of the interests of the property owners
  • Building a strong community fabric at each residence.
  • Adherence to real estate legislation and other areas of compliance.

Is short term leasing or Airbnb stays offered/available within West Village?

Our onsite management team aims to maximise the long term investment of your residence. The Park and Lexington Residences are one of only a few buildings in the suburb that offers only long term (3 months +) letting arrangements. West Village’s proximity to the airport, CBD and South Bank cultural region and the surrounding village cafe and parkland precinct has ensured it will appeal to a long term market. Airbnb will not be allowed in the building as this reduces overall value of residences, creates difficulty in managing noise, security and increased wear and tear issues as well as unconstrained use and damage of our communal and recreational facilities. Occupants of the building will include a mix of owner-occupiers and long term tenants. The onsite team also undertake quarterly inspections of your residence to ensure it is maintained to a high standard.

Can I approve my tenants?

Our onsite management team will keep you up to date on the tenancy details of your residence. It is not possible to offer the approval of each tenant by each owner due to Queensland State Legislation which is very regimented and prescriptive in letting policy and procedures. For example, our team undertake background checks on each long term applicant among other procedures before approving tenants. Ability to pay rent, past referrals and employer checks are all taken into account before a tenancy application is approved.

More info…

Our Real Living West Village team are very happy to answer any questions relating to the investment, management and maintenance of your West Village residence.

Get in touch

Charmaine Clydesdale

Contact our Property Management Director on:

1300 187 361 or
charmaine.clydesdale@sekisuihouse.com.au

Email me