Real Living West Village Management offers an unparalleled onsite management service. The company is owned and operated by Sekisui House Australia. Owners and residents will benefit from an attention to detail that is synonymous with the Japanese owned Sekisui House.

Real Living West Village is dedicated to providing a new level of service that aims to maximise the return on your investment. We are privileged to be part of a heritage community and are excited by the forthcoming cafes, restaurants and parkland surrounding the site.

People are important to Sekisui House and our Real Living West Village Team will continually communicate with you to ensure that you are fully aware and updated on all matters relating to your apartment as well as the broader West Village community.

As a Park or Lexington owner you will receive the following benefits:

1. A genuine partnership and shared philosophy in the management of your investment property to ensure it improves with time and lasts for generations.
2. Complete property management of your residential investment including rental, licenses, lease renewals, and 24-hour protection.
3. Early access to your residence to maximise rental occupancy. As we are onsite, we will commence a rental program for your residence 6 weeks prior to the settlement of your residence and are able to take prospective tenants through your residence prior to settlement. Only the Developer has access to residences prior to settlement.
4. A special reduced management commission fee of 7% + GST. This is a 1% discount on the Queensland market standard onsite management fee.
5. A current waiting list of potential tenants who have indicated they are keen to move into the building when it is completed.
6. Cleaning and continual maintenance The Park and Lexington common and recreational areas.
7. Careful vetting of proposed tenants to ensure your investment is cared for and maintained to high standards.
8. 24-hour management of any residence damage or emergencies. Our onsite team can immediately respond to any emergencies or maintenance required in your residence, ensuring it is optimised for rental at all times.
9. As the Developer and building manager, our team and senior executives also work onsite and are invested in the long term future of this landmark project.
10. An onsite team is able to capture and secure the maximum rental premium for your residence 7 days per week and to accommodate rental inspections and inquiries at all times.
11. A new level of onsite management service rarely offered in the current market greatly enhancing the rental capacity of your property value to your residence rental program.

• Fresh food market delivery
• Woolworths delivery (from 2020)
• Catering and food delivery from onsite restaurants (delivered to residence or rooftop)
• Dry cleaning collection
• Tickets to West Village event
• Parcel pick up

*Conditions apply. Subject to availability and approval of onsite management.

1. Cleaning services
2. Competitively-priced high speed WIFI
3. Gardening and maintenance
4. Access to designers dedicated to this site
5. Personal training sessions in home or overlooking the city from the rooftop
6. Babysitting and dog walking services
7. Private party set up and management

• Liaison with owners and tenants.
• Production of all necessary owner and tenant forms.
• Internal audit of Form 6 and Form 18 agreements.
• Property advertising.
• Introduction and qualification of tenants.
• Trust account receipting and reconciliation.
• Handling of RTA bonds.
• Management of arrears.
• Tenancy breaches where necessary.
• Attendance at QCAT if required.
• Property inspections.
• Production of entry and exit condition reports.
• Monitoring adherence to by-laws as set out by the Body Corporate.
• Management of in-residence maintenance and liaison with Community Title Management staff as necessary.
• Ensure all areas of the buildings are compliant with the latest regulations.
• Liaison with property owners and Body Corporate committees.
• Manage all caretaking/building duties, prepare Building Manager reports and attend Body Corporate meetings as directed.
• Maximising rental revenues.
• Controlling operational costs.
• Facilitating building management and compliance programs as outlined in the Caretaking Agreement.
• Taking due care of the interests of the property owners
• Building a strong community fabric at each residence.
• Adherence to real estate legislation and other areas of compliance.

Our onsite management team aims to maximise the long term investment of your residence. The Park and Lexington Residences are one of only a few buildings in the suburb that offers only long term (3 months +) letting arrangements. West Village’s proximity to the airport, CBD and South Bank cultural region and the surrounding village cafe and parkland precinct has ensured it will appeal to a long term market. Airbnb will not be allowed in the building as this reduces overall value of residences, creates difficulty in managing noise, security and increased wear and tear issues as well as unconstrained use and damage of our communal and recreational facilities. Occupants of the building will include a mix of owner-occupiers and long term tenants. The onsite team also undertake quarterly inspections of your residence to ensure it is maintained to a high standard.

Our onsite management team will keep you up to date on the tenancy details of your residence. It is not possible to offer the approval of each tenant by each owner due to Queensland State Legislation which is very regimented and prescriptive in letting policy and procedures. For example, our team undertakes background checks on each long term applicant among other procedures before approving tenants. Ability to pay rent, past referrals and employer checks are all taken into account before a tenancy application is approved.